Library Services
Reference Services
The Reference Desk is located at the Circulation Service Counter. If you need assistance ask the staff at the Circulation Desk and you will be directed to a librarian who can assist you.
The librarians are also available to help you with more in-depth reference assistance. Call 765-973-8311 or 765-973-8279 to schedule an appointment.
Interlibrary Loan Services
If you need a book that is not available at the IU East Campus Library, but is at another Indiana University Library, select REQUEST DELIVERY on the right side of the item screen within IUCAT. Be sure to select EAST as the campus where you want the book to be delivered. You will be notified through your IU email account when it is received.
For a copy of an article, or any book not available in IUCAT, please fill out the ILLiad form found here. This link is also available from the left-hand links on Library web pages. To create an account, click on “First time user” and fill out the form. You only need to fill this form out once. Then enter the article citation or book information in the form. Be sure to click on the “submit” button for each request. If you would like to request an article found in one of our databases, the best way to request it is to click on the 
(SFX) button. Select ILLiad, and the information will be automatically filled out in the ILLiad request form.
All requests require that you follow the copyright guidelines. As an IU EAST/Ivy Tech student, staff or faculty member, you may borrow materials from libraries outside Indiana University without charge. Community patrons may also use the Campus Library's Interlibrary Loan services, although a fee may apply.
You will need to allow 7 to 10 working days for your request to be filled. You may check to see if the item has arrived by calling 765-973-8309 or by asking at the Circulation Desk. We will either call you or email you when your request has arrived. You will have 10 days to pick up items held for you at the Library's Circulation Desk. After that time, the item will be returned to the lending library.
Reserve Services
Materials are placed on reserve by instructors so that their students will have access to reading assignments for their classes.
All items that are physically on Reserve are listed in IUCAT. Choose "Reserves" from the Library's main page menu. You can search by Instructor, Course Number or Course Name. Instructors may also place articles on Electronic Reserves. These are available from the Electronic Reserves link to the left. You will be required to know you class' password. This is available from your instructor or the Library's Circulation Desk.
Reserve materials circulate for a limited amount of time, and there is a 60 cent per hour fine for late returns.
The New Castle-Henry County Public Library maintains reserves for IU East classes taught in New Castle and the Connersville Public Library maintains reserves for those IU East classes taught in Connersville.
Circulation Services
LIBRARY CARD:
Students are encouraged to use their Indiana University East student ID card as their Library Card. Student ID's are available, at no cost, from the Campus Life Office in Whitewater Hall. Once you are issued a student ID, visit the Library to have the card activated as your Library Card.
If you are not a student or you do not have a student ID, you will need to obtain a Library Card at the Circulation Desk. These are available to area residents with a valid photo ID, or to currently enrolled IU East students. Ivy Tech students can obtain a Library Card with either their photo ID or driver's license. .
Both the Student ID and the general Library Card can be used at any I.U. Library for circulation purposes following the guidelines of the specific Library. Please note that you are responsible for all material circulated using your Library Card. If your card is lost or stolen, you should notify the Library's Circulation Desk 765-973-8311 immediately so that borrowing privileges for that card can be blocked.
LOAN PERIODS:
- Books
- Books from the General Collections may be checked out for 6 weeks. There is no limit to the number of books you may have checked out at any one time, but materials are subject to recall. Leisure and Juvenile books have a 4 week checkout period..
- Magazines & periodicals
- Magazines, journals, newspapers, reference books, or indexes are available for in library use. Many bound periodicals may be checked out.
- Videotapes, DVDs, CDs, Audiobooks, records, and other media
- These generally have a 7 to 14 day checkout period.
- Laptop Computers and other equipment
- Video cameras, digital cameras, laptop computers and the digital audio recorders circulate for 7 days with no renewals.
RENEWALS
There are no automatic renewals. You may renew books by bringing them to the Circulation Desk or by calling 765-973-8311. IU East students may renew items online via OneStart. You will be granted another loan period unless a Hold or Recall has been placed on that book. Books from the General Collections and the Juvenile Collection may be renewed 2 times. You can also renew most items that you have checked out from "My Account" in IUCAT.
FINES:
A fine of 25 cents per day will be charged for each book that is returned past the due date, which is printed on the white charge slip given to you at the time you check out materials. Reserve materials have a 60 cent per hour fine for late returns. A fine of $1.00 per day is charged for any overdue audio-visual items. Laptops, and other equipment are fined at the rate of $50.00 per day.
MATERIAL RETURNS
Material borrowed from the Library may be returned to the Library's Circulation Desk or to any of the campus book drops. One of these is located on the patio on the north side of Whitewater Hall and the second, a drive up drop box is located on the Springwood circle drive. There is also an internal drop box located to the left of the Library's main entrance in the Hayes Hall lobby.
HOLDS
If you need an item that is currently checked out, you can place a “Hold” on it at the Circulation Desk. When the item is returned, a notice will be mailed to you telling you that it is available and can be picked up in the Library. The Library will hold the item for ten days. If you are returning an item that has had a Hold placed on it, you cannot renew that item.
RECALLS
Most items can be kept for their normal loan periods. However, material that is needed for Reserves is subject to immediate recall regardless of the length of time a borrower has had it. If an item is recalled, the borrower will have ten days to return the recalled item. Failure to return the item within ten days will result in a $25.00 fine. Borrowing privileges will not be reinstated until the item is returned and the fine is paid.
LOST AND DAMAGED MATERIALS
If you have lost or are returning damaged items, you will need to pay for the cost of replacement, plus a processing fee of $10.50 per item. You will receive a refund for the replacement fee of any lost materials that are later found and returned to the library.
SUSPENSION OF BORROWING PRIVILEGES:
Library borrowing privileges may be suspended if a combination of fines and other fees reach $350.00 borrowing privileges will be suspended until the fine is reduced to less than this amount. In all of these instances, the IU East Bursar's Office may be notified and students will be blocked from enrolling in classes or obtaining grades or transcripts until the problem is addressed.
APPEAL OF FINES:
Patrons who have been fined and feel that there are extenuating circumstances, or that they have been fined in error, may appeal to have the fines reduced or eliminated. All appeals should be directed in writing to the Chair of the Library Committee. The name of the current Chair can be obtained from the secretary of Vice Chancellor for Academic Affairs by telephoning (765) 973-8239.
Last update: 12/21/2007
